Contact Guidance: Please select the appropriate contact channel based on the nature of your enquiry. Using the correct channel ensures your matter is routed to the relevant specialist team and processed within the applicable service level agreement. For urgent abuse matters, the abuse channel is monitored continuously.

Legal Division

Trademark enforcement, licensing, UDRP proceedings, and formal legal correspondence

legal@millioner-support.site
Response: 2 business days

Suitable for:
  • Trademark licensing enquiries
  • UDRP and domain dispute matters
  • Formal legal correspondence
  • Cease and desist responses
  • Partnership and authorisation requests

Abuse & Fraud

Phishing reports, fraudulent websites, brand impersonation, and active consumer harm

abuse@millioner-support.site
Response: 24 hours (monitored continuously)

Suitable for:
  • Phishing website reports
  • Fraudulent email campaigns
  • Active brand impersonation
  • Social media fraud accounts
  • Urgent consumer protection matters

Compliance Division

Regulatory enquiries, data protection matters, audit requests, and general compliance correspondence

compliance@millioner-support.site
Response: 3 business days

Suitable for:
  • Regulatory and authority enquiries
  • Data subject access requests
  • Audit and certification requests
  • Press and media enquiries
  • General compliance questions
Correspondence Standards & Protocols

To ensure that your enquiry is processed efficiently and routed to the appropriate specialist, the Millioner Intellectual Property Compliance Division requests that all written correspondence adhere to the following standards. These protocols are designed to facilitate rapid assessment and response, particularly in time-sensitive enforcement matters.

Subject Line Format: All emails should include a descriptive subject line that clearly identifies the nature of the matter. For enforcement matters, the subject line should include the relevant domain name or infringing URL. For legal correspondence, the subject line should reference any applicable case number, trademark registration number, or prior correspondence reference. For example: [LEGAL] Trademark Licensing Enquiry — MILLIONER Mark or [ABUSE] Phishing Report — fraudulent-millioner.com.

Required Information: All correspondence should include the sender's full name and organisation (if applicable), a clear description of the matter, any relevant URLs, domain names, or registration numbers, and the sender's preferred contact method for follow-up. For abuse reports, please include the date and time the infringing content was first observed, and any screenshots or other evidence that can be provided as email attachments.

Confidentiality: All correspondence received by the Millioner Intellectual Property Compliance Division is treated as confidential and will not be disclosed to third parties except as required for the purposes of investigation and enforcement, or as required by applicable law. If you require a formal non-disclosure agreement to be in place before disclosing sensitive information, please indicate this in your initial correspondence.

Automated Acknowledgement: Upon receipt of your correspondence, an automated acknowledgement will be sent to your email address confirming receipt and providing a case reference number. This acknowledgement does not constitute a substantive response to your enquiry. A substantive response will be provided within the applicable service level agreement timeframe.

For matters requiring immediate attention — including active phishing campaigns or ongoing consumer fraud — please use the abuse channel (abuse@millioner-support.site) and mark your subject line with [URGENT]. Urgent matters are escalated to the on-call compliance officer immediately upon receipt.
What This Portal Cannot Assist With

The Millioner Brand Protection & Asset Integrity Portal is operated exclusively for intellectual property compliance and enforcement purposes. The following categories of enquiry are outside the scope of this portal and should be directed to the appropriate channels on the official Millioner.com platform.

Enquiry TypeAppropriate Channel
Account access, login, or password issuesMillioner.com support portal
Payment, deposit, or withdrawal queriesMillioner.com financial support
Bonus, promotion, or reward enquiriesMillioner.com customer service
Technical platform issues or bugsMillioner.com technical support
Responsible use resources and self-exclusionMillioner.com responsible use page

Enquiries submitted to this portal that fall outside the scope of intellectual property compliance will not receive a substantive response and will be redirected to the appropriate Millioner.com support channel where possible.